How To Check Your NSSF Number Online And Via SMS In Kenya

How To Check Your NSSF Number Online And Via SMS In Kenya

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The National Security Social Fund (NSSF) is a contribution plan for employed or self-employed people over the age of 18. A parliamentary legislation formed the platform in 1965. You need a variety of credentials in order to top up your account or check your balance.

Your account number is one of the important pieces of information needed. Without it, you cannot check the balance of your account or add funds to it. You must learn how to check your NSSF number online and via SMS if you are unable to obtain it. 

The primary goal of the NSSF is to offer Kenyans retirement benefits that would ensure their financial security. You will receive the money you saved at that point to assist you improve your standard of living. However, you must be aware of and keep track of how much money is in your account before that time. You’ll need to get your NSSF number in order to do that. 

How To Check Your NSSF Number Both Online And Through SMS 

On the NSSF card you get upon registration, your account number is typically visible. Don’t be upset if you can’t find the card. With a few touches on your device, you can obtain your NSSF number. The following information will help you check the NSSF number both online and by SMS: 

Using SMS In To Check Your NSSF Number 

The National Social Security Fund has not yet developed a method for you to get your account number by SMS. The agency must carry out some due diligence to confirm that you are the owner of the account in question before issuing you your forgotten number. 

Keeping that in mind, this number is delicate. If it falls into the wrong hands, the owner will have access to your account information and status. As a result, NSSF wants proof that you are the account owner before giving you this information. 

Unfortunately, as of right now, due diligence cannot be performed through SMS or USSD code. This implies that you are unable to recover your lost credentials using this approach. Your NSSF status is something you may verify by SMS or USSD code. However, this does not exclude you from checking your NSSF number. 

How To Check Your NSSF Number Online 

If you forget your NSSF number or any other credentials, you can utilize this recovery method because it is the simplest. Both offline and online processes will be used in the process. To retrieve the lost information, follow these steps: 

  1. Stop by the NSSF branch that is closest to you. NSSF has locations all around the nation. Find the closest branch or Huduma Center and visit during business hours. Bring your national ID card and any additional documentation you need to show that you are the account owner. 
  2. Describe your circumstance to an NSSF teller: Inform them that you are unable to access your account number details. Give the supporting documentation to prove your ownership of the account.

The number can be provided to you quickly, or you might receive an encoded NSSF PIN key that you can use to access the missing data. Follow the following steps to get the NSSF number online:

1. Go to the Self Service Portal for the NSSF at www.selfservice.nssf.or.ke 

2. Go to “Member Self Service Resources”: This menu item is found under “Self Service Resources.”

3. Select “Recover forgotten or lost credentials”

4. Enter your Employer ID and the enter your KRA PIN. To find this number look in your most recent KRA returns document

5. Enter the Encoded NSSF PIN key, which you were given when you went to their offices.

6. Create a password that you can easily remember.

7. Demonstrate that you are not a machine: In the appropriate field, type the visual verification code that has been provided. If the code is not clear, click the “Refresh” link to get a new one that is.

8. Click “Save” to complete the process. This button is found beneath the recovery forms.

9. Access your account online:

Use your new username and password. After logging in, you will see your account number and contribution status. 

Contacts For NSSF 

Do not hesitate to contact the support staff if you run into any technical issues during the procedure. You can also get in touch with the customer service center using the information below: 

National Social Security Fund Headquarters 

  • NSSF Building, Social, Bishop Road, Nairobi. 
  • P.O. Box 30599 – 00100 
  • Telephone:  (020) 2729911 /  (020) 2710552, 0730-882000 
  • Toll Free 0800 2212744 /  0709 583000  
  • Email: [email protected]  
  • Website: www.selfservice.nssf.or.ke 

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