How To Pay GOtv Using M-pesa

GOtv is a digital pay tv that has been operating in Kenya since 2011 when the country made the digital switch of the broadcast TV. GOtv is owned by the South African media giant Multichoice.

GOtv offers different bouquet packages that will have varying channels and also varying charges per month. To access the stations, you have to pay a monthly fee which can also be paid once for the whole year.

GOtv uses a decoder with an antennae to receive the terrestrial signal. The decoder will decode the digital signal making it possible to view channels on a tv that is not digital.

GOtv Packages And Channels

GOtv offers the following channels;

  1. GOtv Lite that costs Ksh265 per month to access and has 21 channels
  2. GOtv Value that costs Ksh550 per month to access and has some 33 channels
  3. GOtv Plus which costs Ksh870 per month to access and has 47 channels to choose from
  4. GOtv max which costs Ksh1,150 per month to access and has 60 channels accessible
  5. GOtv Supa which costs Ksh1,499per month to access and has over 70 channels to choose from.

GOtv Paybill Number 423655

In order to ensure their clients stay connected, GOtv introduced the paybill number for ease of payment and reconnection. You do not have to go to Multichoice offices to pay for your GOtv package. All you need is money in your M-pesa account and the IUC number of the decoder. This is the number at the bottom of the decoder in red sticker.

Here are the steps to follow to pay for your package using GOtv paybill number 423655.

Note: When making payment, ensure your decoder is ON. 

  1. Go to your Mpesa Menu through the SIM tool kit or from my Safaricom app.
  2. Select Lipa na Mpesa
  3. Select Paybill
  4. Enter GOtv paybill number 423655 as the business number
  5. Enter your GOtv decoder IUC number – the one at the bottom of your decoder with a red sticker
  6. Enter the amount you want to pay
  7. Enter your Mpesa pin and press OK
  8. You will receive a transaction confirmation message from Mpesa.

GOtv will update the payment within a few minutes and you will be viewing your favorite channel within no time.

You may also learn how to make other payments using Mpesa paybill numbers like:

How To Activate GOtv After Payment

Sometimes even after making the payments, you might not be able to watch the channel of your choice but you will be seeing E16 on your screen. This usually occurs if you make the payment when the decoder is off. You need to clear this error to continue viewing your favorite channels.

You can clear the Error 16 by either of the 3 methods;

Conclusion

From the comfort of your home, continue enjoying the programs you love on GOtv by paying through M-pesa paybill. You will be able to do the payment within minutes and you do not require any special skills to accomplish the task. Remember when loading the M-pesa money to include paybill charges. You can look at the applicable amounts here. 

Other pay tv service providers like Azam, Zuku, DStv and StarTimes  can all be paid through M-pesa paybill services on your phone.