Applying for a new Kenyan passport is a straightforward process when you know the exact requirements. This official travel document is essential for Kenyans seeking to work, study, or travel abroad. The government has digitized the application through the eCitizen portal, making it more accessible.
However, missing a single document or detail can lead to frustrating delays and rejection. This complete guide breaks down every mandatory requirement, from the necessary IDs to the correct passport photo specifications, tailored for the Kenyan applicant.
Official Eligibility and Document Checklist
Before you start your online application, you must ensure you meet the basic eligibility criteria set by the Directorate of Immigration Services. The primary requirement is proof of Kenyan citizenship.
Who is Eligible for a Kenyan Passport?
Any Kenyan citizen by birth or registration is eligible. Adults (18 and above) apply for themselves, while parents or guardians must apply on behalf of minors. You must also be in possession of a valid Kenyan National ID (for adults) or a Birth Certificate (for minors).
Mandatory Documents You Must Prepare
Gathering these documents beforehand is crucial. You will need to scan and upload clear copies during the online application.
- Original National ID Card: For adult applicants. Ensure it is not expired.
- Birth Certificate: Required for all first-time applicants, including adults, to prove citizenship by birth. For minors, this is the primary ID.
- Current Passport (for renewal): If you are renewing an expired or nearly full passport, you must submit your old one.
- Parents’ IDs (for minors): Copies of the mother’s and father’s national ID cards.
- Consent Letter (for minors): A signed letter of consent from both parents or legal guardians.
- Passport Photo: A recent, coloured, passport-size photo with a white background. We will detail the strict specifications in the next section.
✔ Kenyan National ID (Adult) / Birth Certificate (Minor)
✔ Old Passport (For Renewals)
✔ Parents’ IDs & Consent Letter (For Minors)
✔ Correct Passport Photo
✔ eCitizen Account Credentials
Step-by-Step Online Application Process on eCitizen
The entire application is done online via the eCitizen platform (www.ecitizen.go.ke). Here is a breakdown of the process from start to finish.
1. Creating and Logging into Your eCitizen Account
If you don’t have an account, register using your ID number and a valid phone number. You will receive a one-time password (OTP) to activate it. Ensure the phone number is active as it’s linked to all communications and payments.
2. Filling the Passport Application Form
Once logged in, search for “Department of Immigration Services” and select “Apply for Passport.” You will fill a detailed form requiring:
- Personal details (name, ID number, date of birth).
- Family information (parents’ names as they appear on your ID).
- Contact details and residential address (use your physical location in Kenya, e.g., “Nairobi, Embakasi West”).
- Emergency contact within Kenya.
Double-check all entries for spelling errors. A mismatch between your form details and your ID document leads to automatic rejection.
3. Uploading Documents and Photo
You will upload scanned copies or clear photos of the documents listed above. The system has specific size and format requirements. For the passport photo, follow the guidelines in the next section meticulously.
4. Making Payment via M-Pesa or Card
After submission, you will get a payment invoice. The standard 34-page ordinary passport costs Ksh 4,550, while the 50-page version is Ksh 6,050. Pay directly via M-Pesa on the eCitizen paybill number 206206 or use a debit/credit card. Keep the transaction code safe.
Passport Photo Specifications and Biometrics
This is where many applicants fail. The Directorate of Immigration Services has strict biometric requirements for photos.
Your photo must be taken against a plain white background with no shadows. You must have a neutral expression, with both eyes open and clearly visible. Headgear is only allowed for religious reasons, and even then, it must not obscure your face. Avoid glasses with thick frames or tinted lenses.
After online application and payment, you must book a biometric enrollment appointment at your selected Immigration office (e.g., Nyayo House in Nairobi, Kisumu, Mombasa, or Embu). You will have your fingerprints taken and a live photo captured to finalize your application. Carry your original ID and the old passport (if renewing).
Passport Fees, Processing Time, and Collection
Understanding the costs and timeline helps you plan accordingly, especially if you have urgent travel plans.
| Passport Type | Number of Pages | Standard Fee (Ksh) | Express Fee (Ksh) |
|---|---|---|---|
| Ordinary Passport | 34 | 4,550 | 7,550 |
| Ordinary Passport | 50 | 6,050 | 9,050 |
| Service Passport | – | 7,550 | – |
| Diplomatic Passport | – | 9,050 | – |
Processing Time: The standard service takes approximately 10 to 15 working days after biometric capture. For an extra fee, you can opt for the express service, which aims to deliver in 3 to 5 working days. Delays can occur during peak periods or if there are errors in your application.
You will be notified via SMS when your passport is ready for collection. You must collect it in person from the office where you did biometrics, as your fingerprints will be verified again. For minors, the parent who applied must collect it with their original ID.
Common Reasons for Rejection and How to Avoid Them
Knowing these pitfalls can save you weeks of back-and-forth and additional costs.
- Mismatched Information: Your name on the ID, birth certificate, and application form must be identical. If your ID says “Wanjiku,” don’t write “Wanjicku” on the form.
- Invalid or Blurry Photos: Using a casual photo, one with a coloured background, or a low-quality scan will be rejected. Invest in a professional photographer who knows the Kenyan passport specs.
- Pending Court Cases or Debts: The system checks with other government agencies. A significant debt to a body like KRA or a court order can block your application.
- Incorrect Payment: Paying the wrong amount or not uploading the correct transaction code from M-Pesa will halt your process.
- Missing Documents for Minors: Forgetting the consent letter or a parent’s ID is a common error for child applications.
Always use the official eCitizen helpdesk (support@ecitizen.go.ke) or visit an immigration office for clarification if you are unsure.
Conclusion
Securing your new Kenyan passport is a clear, multi-step process that hinges on careful preparation. By ensuring you have all the correct documents, a perfect passport photo, and accurately fill the eCitizen form, you significantly increase your chances of a smooth, delay-free application. Remember to account for the government fees and standard processing time of about two weeks. Use this authoritative guide as your checklist to navigate the requirements for a new Kenyan passport confidently and avoid the common mistakes that cause rejections. Start gathering your documents and visit the eCitizen portal today to begin your application.
Frequently Asked Questions (FAQs)
What are the requirements for a first-time adult passport in Kenya?
You need your original National ID, a copy of your Birth Certificate, and a compliant passport photo. You must also have an active eCitizen account to apply and pay online. Your details on all documents must match exactly.
How long does it take to get a new passport in Kenya?
Under the standard service, it takes about 10 to 15 working days after your biometric appointment. You can pay for express service (Ksh 7,550 for 34 pages) to reduce this to 3-5 working days, subject to government workload.
Can I apply for a Kenyan passport from abroad?
Yes. Kenyans in the diaspora apply through the eCitizen portal but select their nearest Kenyan Embassy or Consulate for biometrics and collection. The requirements are the same, but processing may take longer due to diplomatic dispatch.
My passport application was rejected. What should I do?
Log into your eCitizen account to check the specific reason for rejection under “Application Status.” Common issues are photo errors or document mismatches. Correct the error and resubmit; you typically will not pay the fee again unless instructed.
What is the cost of a 50-page Kenyan passport?
The government fee for a new 50-page ordinary passport is Ksh 6,050 for standard processing. The express option for the same 50-page booklet costs Ksh 9,050. All payments are made on the eCitizen platform.
How do I book a biometric appointment after applying online?
After payment, the eCitizen system will allow you to select an appointment date at your chosen Immigration office. Slots are released daily, so check the
