NTSA Vevicle registration

How to Apply for Vehicle Registration on NTSA Portal

by

To register your vehicle in Kenya, you need to apply for vehicle registration on the National Transport and Safety Authority (NTSA) portal. The process is simple and can be done in a few steps. By registering your vehicle, you are complying with the law and ensuring that your vehicle is legal to operate on Kenyan roads.

To apply for vehicle registration on the NTSA portal, you need to create an account on the Transport Integrated Management System (TIMS). Once you have registered and logged in, you will be able to access the vehicle registration application form.

You will need to provide details such as the make and model of your vehicle, the engine number, and the chassis number. You will also need to upload scanned copies of your national ID, KRA PIN certificate, and logbook.

After submitting your application, you will need to pay the registration fee using M-PESA or a credit/debit card. Once your payment has been confirmed, your application will be processed, and you will receive a notification when your registration is complete. It is important to note that vehicle registration is mandatory in Kenya, and failure to register your vehicle can result in fines and legal consequences.

Understanding NTSA Portal

The National Transport and Safety Authority (NTSA) is a statutory body established to bring about sanity on Kenyan roads. One of the services offered by NTSA is vehicle registration. NTSA has an online portal where you can apply for vehicle registration and other related services. In this section, we will explore the NTSA portal and how it works.

The NTSA portal is an online platform that allows you to access various services related to motor vehicle registration, inspection, and licensing. The portal is user-friendly and easy to navigate. Once you create an account, you can access a variety of services, including:

  • Vehicle registration
  • Vehicle inspection booking
  • Driving license application and renewal
  • Speed limiter license application
  • PSV application
  • Motor vehicle search
  • Driving school registration
  • Self-service app

To access these services, you need to create an account on the NTSA portal. The registration process is straightforward and requires you to provide your personal details, including your KRA PIN, mobile number, and email address. Once you have registered, you can log in to your account and access the services you need.

The NTSA portal is available 24/7, which means you can apply for vehicle registration and other services at any time of the day or night. The portal is also secure, which means your personal information is safe and protected.

Creating an Account on NTSA Portal

To apply for vehicle registration on the NTSA Portal, you need to create an account on the Transport Integrated Management System (TIMS). Here are the steps to create an account:

  1. Visit the NTSA TIMS portal on an internet-enabled device.
  2. Click on the “Register” button.
  3. Enter your National ID number (Kenyan or Alien) and your KRA PIN.
  4. Provide your personal information, including your full name, date of birth, and gender.
  5. Enter your mobile phone number and email address.
  6. Choose a password that is at least eight characters long and includes both letters and numbers.
  7. Confirm your password.
  8. Click on the “Register” button to complete the process.

Once you have created your account, you can log in to the NTSA Portal and apply for vehicle registration.

It is important to note that the TIMS account is also used for other services offered by the National Transport and Safety Authority, such as driver testing and licensing, motor vehicle inspections, and speed limiter license application. Therefore, it is essential to keep your account details safe and secure.

In case you encounter any issues during the registration process, you can contact the NTSA customer care through their hotline number or email address provided on the portal.

Logging into NTSA Portal

To apply for vehicle registration on the NTSA portal, you need to log in to your account first. Here are the steps to log in:

  1. Go to the NTSA TIMS portal at https://timsvirl.ntsa.go.ke/.
  2. Enter your ID/Username and password in the provided fields.
  3. Click on the login button.
  4. Wait for the system to authenticate and redirect you to the dashboard.

Once you are logged in, you can access various services offered by the NTSA, including vehicle registration, license plate registration, driving school registration, and more.

It’s important to note that you need to register for an account before you can log in. To register for an account, follow these steps:

  1. Go to the NTSA TIMS portal at https://timsvirl.ntsa.go.ke/.
  2. Click on the ‘Register an Account’ button.
  3. Choose the category you would like to open your account under, such as individual, dealer, agent, financial institution, company, or driving school.
  4. Enter your ID Serial Number for individuals or KRA PIN for all other categories and click Verify.
  5. Fill in the required information, such as your name, email address, phone number, and password.
  6. Click on the ‘Register’ button.

Once you have registered for an account, you can log in and start applying for vehicle registration on the NTSA portal.

Vehicle Registration Process

Registering your vehicle on the National Transport and Safety Authority (NTSA) portal is a straightforward process. Here are the steps you need to follow:

  1. First, visit the NTSA TIMS portal using an internet-enabled device.
  2. If you don’t have an account, register by clicking on the “Register” button and selecting the “Individual” option.
  3. After registration, log in to your account by entering your ID/Username and password.
  4. Once you are logged in, select “Vehicle Registration” from the dashboard.
  5. Fill in the required details such as vehicle make, model, and engine capacity.
  6. Upload scanned copies of the required documents such as the logbook, insurance certificate, and inspection certificate.
  7. Review the information you have entered and ensure it is accurate.
  8. Pay the applicable registration fees using mobile money or any other available payment method.
  9. Submit your application and wait for approval.

Once your application is approved, you will receive a notification on your phone or email. You can then print your registration documents, including the registration certificate and number plates.

It is important to note that the registration process may take some time, especially during peak periods. Therefore, it is advisable to apply for registration well in advance to avoid any inconvenience.

Required Documents for Vehicle Registration

When applying for vehicle registration on the NTSA portal, you will need to provide several documents to prove ownership, inspection report, and insurance cover. Here are the required documents for vehicle registration:

Proof of Ownership

To prove ownership of the vehicle, you will need to provide the original logbook and a copy of the logbook. The logbook should be in your name or the name of the company you are registering the vehicle under. If the logbook is not in your name, you will need to provide a transfer form signed by the previous owner.

Inspection Report

Before registering your vehicle, you will need to obtain an inspection report from a licensed inspection center. The inspection report should indicate that the vehicle is roadworthy and meets the required safety standards. The inspection report should be valid for 12 months from the date of issue.

Insurance Cover

You will need to provide proof of insurance cover for your vehicle. The insurance cover should be valid for at least one year from the date of registration. The insurance cover should provide third-party liability cover, which is a legal requirement in Kenya.

Submitting the Application

Once you have completed the vehicle registration form on the NTSA portal, you will need to submit it for processing. Here are the steps to follow:

  1. Ensure that all the required fields in the form are filled correctly. Any incorrect information may lead to delays in processing or rejection of the application.
  2. Upload all the required documents as indicated in the form. These may include the logbook, insurance certificate, and inspection report. Ensure that the documents are clear and legible.
  3. Pay the required fees for the registration process. The fees vary depending on the type of vehicle and the duration of the registration period.
  4. Submit the application and wait for confirmation from the NTSA. You will receive a notification once your application has been processed.

It is important to note that the processing time may vary depending on the workload at the NTSA. However, you can track the status of your application on the portal using the reference number provided.

In case of any issues or queries, you can contact the NTSA customer care through the portal or visit their offices for assistance.

Payment Process

When you apply for vehicle registration on the NTSA Portal, you will need to pay for the service. The payment process is straightforward and can be completed online. This section will guide you through the payment process.

Payment Options

NTSA offers several payment options to cater to different needs. These options include:

  • Mobile Money: You can pay using mobile money services such as M-Pesa, Airtel Money, and T-Kash. To pay using mobile money, follow the instructions provided on the NTSA Portal.
  • Credit/Debit Card: You can pay using your credit or debit card. NTSA accepts Visa and MasterCard. To pay using a card, enter your card details on the payment page.
  • Bank Deposit: You can pay by depositing money into NTSA’s bank account. After making the deposit, you will need to upload the payment receipt on the NTSA Portal.

Note that the payment options may vary depending on the service you are paying for. Make sure to check the payment options available for the specific service you are applying for.

Confirming Payment

After making the payment, you will need to confirm it on the NTSA Portal. To do this, follow these steps:

  1. Log in to your TIMS account.
  2. Click on the “Payment Confirmation” tab.
  3. Enter the payment details such as the transaction ID and amount paid.
  4. Upload the payment receipt.
  5. Click on the “Submit” button.

After submitting the payment confirmation, your application will be processed. It is important to note that it may take some time for the payment to reflect on the NTSA Portal. If you experience any issues with the payment process, you can contact NTSA’s customer care for assistance.

That’s it! You have successfully completed the payment process for vehicle registration on the NTSA Portal.

Tracking the Application Status

After successfully submitting your vehicle registration application on the NTSA portal, you may want to track the status of your application. Here are the steps to follow:

  1. Visit the NTSA TIMS portal at https://tims.ntsa.go.ke/.
  2. Enter your login details (ID/Username and password) and click on the login button to access your dashboard.
  3. On the dashboard, select the ‘Vehicle Registration’ tab.
  4. Click on the ‘Application Status’ option to view the status of your application.
  5. The status of your application will be displayed on the screen. If your application is still being processed, you will see a message indicating that it is ‘In Progress.’ If your application has been approved, you will see a message indicating that it is ‘Approved.’ If your application has been rejected, you will see a message indicating that it is ‘Rejected.’

It is important to note that the processing time for vehicle registration applications may vary depending on the workload at the NTSA. Therefore, it is advisable to check the status of your application regularly to stay updated on its progress.

In case of any issues or concerns regarding your application status, you can contact the NTSA through their customer care hotline at 0800222100 or via email at [email protected].

Collecting the Vehicle Registration Card

Once your vehicle registration application has been processed and approved, you will receive a notification via SMS or email informing you that your vehicle registration card is ready for collection.

To collect your vehicle registration card, you will need to visit the nearest National Transport and Safety Authority (NTSA) office. You should bring the following documents with you:

  • Your original national ID or passport
  • A copy of your national ID or passport
  • The notification message or email that you received
  • The vehicle inspection report (if applicable)

When you arrive at the NTSA office, you will need to present your documents to the officer in charge. The officer will verify your information and confirm that your vehicle registration card is ready for collection.

Once your information has been verified, you will be required to pay a fee to collect your vehicle registration card. The fee varies depending on the type of vehicle and the duration of the registration.

After you have paid the fee, you will be given your vehicle registration card. It is important to keep this card safe and secure as you will need it for various purposes such as renewing your vehicle’s insurance and paying road taxes.

In case you are unable to collect your vehicle registration card in person, you can authorize someone else to collect it on your behalf. The person should bring a letter of authorization, a copy of your national ID or passport, and their original national ID or passport.

Troubleshooting Common Issues

If you encounter any issues while applying for vehicle registration on the NTSA portal, don’t worry. Here are some common issues and how to troubleshoot them.

Login Issues

If you are having trouble logging into your NTSA account, here are some things you can try:

  • Ensure that you are using the correct email address and password.
  • If you forgot your password, click on the “Forgot Password” link and follow the prompts to reset your password.
  • If you are still having trouble logging in, try clearing your browser’s cache and cookies or using a different browser.

Payment Problems

If you are having trouble making a payment on the NTSA portal, here are some things you can try:

  • Ensure that you have sufficient funds in your account or that your credit card is valid.
  • If you are using M-Pesa, ensure that you have sufficient funds in your M-Pesa account and that you entered the correct M-Pesa PIN.
  • If your payment is declined, try using a different payment method or contact your bank or credit card company to find out why the payment was declined.

Remember, if you are still having trouble, you can contact the NTSA customer service for further assistance.

Frequently Asked Questions

How do I apply for vehicle registration on the NTSA Portal?

To apply for vehicle registration on the NTSA Portal, you need to create an account on the NTSA TIMS Portal. Once you have an account, you can log in and select the “Vehicle Registration” option, then follow the prompts to complete your application.

What documents are required to apply for vehicle registration on the NTSA Portal?

When applying for vehicle registration on the NTSA Portal, you will need to provide the following documents:

  • Original logbook
  • National ID or passport
  • PIN certificate
  • Import declaration form (for imported vehicles)
  • Customs clearance certificate (for imported vehicles)

How long does it take to process vehicle registration on the NTSA Portal?

The processing time for vehicle registration on the NTSA Portal varies depending on the workload of the authority. However, the NTSA aims to process applications within 21 working days.

Can I apply for vehicle registration on the NTSA Portal using my phone?

Yes, you can apply for vehicle registration on the NTSA Portal using your phone. The NTSA TIMS Portal is accessible on mobile devices through a web browser.

What is the cost of vehicle registration on the NTSA Portal?

The cost of vehicle registration on the NTSA Portal varies depending on the type of vehicle and its engine capacity. You can check the current fees on the NTSA website.

How do I track the status of my vehicle registration application on the NTSA Portal?

To track the status of your vehicle registration application on the NTSA Portal, log in to your account on the TIMS Portal and select the “My Applications” option. You will be able to see the status of your application and any updates from the NTSA.